Introduction
The Setting
The Challenge
Stakeholders
Wants
Losses
Loyalties
Leader Preparation
Informal Authority
Createa Sense of Urgency
Finding Allies
Orchestrating Conflict
Changing the Culture
Reflections
Blogs
Leadership
Informal Authority
The daughter feels the mother could provide solutions in the situation based on her own upbringing as a child. The authority is granted on the expertise of the mother background knowledge of raising children.